Webhook: cart.abandoned

❗This webhook is only available if you are integrated with Neon's storefront product and cart.

The cart.abandoned event is sent when a shopping cart is abandoned. A cart is considered abandoned if it has not been used in a purchase within 45 minutes (3 minutes for sandbox) after it was last updated.

This event can be used to surface reminders to users about incomplete carts and to prompt them to go back to your storefront and continue shopping.

Example

{
  "id": "d20f0f08-694d-4798-9faf-fccd5b61ed39",
  "type": "cart.abandoned",
  "version": 1,
  "isSandbox": true,
  "data": {
    "cart": {
      "id": "d20f0f08-694d-4798-9faf-fccd5b61ed32",
      "items": [
        {
          "sku": "default-sku",
          "quantity": 1,
          "offerGroupId": "d1503f9c-f0bd-46db-a459-5b1982639237"
        },
        {
          "sku": "qty1-sku",
          "quantity": 2,
          "offerGroupId": "ddd55c5d-5413-4605-9119-7265962c2100"
        }
      ],
      "playerId": "simple_user"
    }
  },
}