Transactions

The Neon Console provides transparent transaction reporting, allowing you to review and analyze purchase activity.

You can filter transactions by status (Completed, Declined, Refunded, Disputed, Open, Expired), Date Range, and Type (Free or Paid). You can also search for specific transactions using an order number or player ID.

You can also view detailed information for each purchase by selecting an individual transaction. This includes its status, payment method, currency, associated IDs, player ID, email, purchased items, total amount, and taxes.


Bulk Reports

Reviewing transactions one by one may not always be efficient, so Neon also provides the ability to generate a Transaction Report as a CSV. This report includes more data than is available via the Console UI, and is better suited for bulk analysis and reporting.

You can generate two types of transaction reports: Environment-level (All Transactions in the Neon Console) and Developer-level (Summary in the Neon Console). Both reports provide the same set of columns and can be exported as CSV files for further analysis.

Once your report is ready, you can download it as a CSV. The exported file contains the following fields (examples provided below):

ColumnDescriptionExample
StatusCurrent status of the transactionsucceeded
SubtotalAmount before tax and fees45.00
TaxesApplied tax amount4.13
TotalFull transaction amount49.13
FX RateConversion rate if applicable (e.g., from foreign currency)1.00
Fee AmountFee amount2.95
Net ProceedsAmount after fees46.18
CurrencyISO code of the currency usedUSD
Payment MethodMethod of paymentcard
CountryCountry where the transaction occurredUS
Account Display NameDisplay name of the accountNeonUser
Account IDUnique identifier of the accountsimple_user
Order NumberIdentifier of the purchaseORD-8494
DateTimestamp of the transaction2024-08-14T10:35:00Z
SKUsComma-separated list of SKUs and quantitiesshirt-001 (qty: 2), hat-002 (qty: 1)
ItemsComma-separated list of items, quantities, and their SKUs3x Plain Shirt (shirt-001)

For more details on how to generate each type of report, see the Environment Transaction Report and Maker Transaction Report pages.